THE HONG KONG OFFICE
Founded in 2008, ACS Hong Kong moved into its first offices in May of that year. Located on Pottinger Street (named after the first governor of Hong Kong, Henry Pottinger) in Central Hong Kong island –the team originally consisted of a Cargo Charter division and a Private Charter division.
Growth has been impressive ever since, requiring the team to relocate to bigger premises in 2010 and then again to the current office in 2013 (ACS’s first office not on Hong Kong Island). The latest move coincided with the creation of a Group Charter division.
Nowadays, Air Charter Service Hong Kong has 14 members of staff including Cargo, Group and Private Charter divisions. In addition there are office management and accounts departments.
THE ACS GROUP
Chris Leach, the son of a pilot had aviation in his blood. In 1990 from a basement in the UK town of Kingston Upon Thames he looked at the aircraft charter market and saw an opportunity. Although saturated it was still missing something. His experience in the aviation industry, starting with Saturn Airways in the 70s had instilled in him a mantra that personal service is what makes a difference. Customers want to be treated well and they want to trust who they’re dealing with – the latter being something which many companies were neglecting to realise.
Chris believed that there was space for another aircraft charter company, but one that focused solely on exceptional service and building long lasting relationships with its customers. He believed that if you went that extra mile for them then they would always come back and with that blueprint he would build a business, thus Air Charter Service (ACS) was born.
Whether a client is entrusting us to fly just them, other passengers or important cargo, we promise a level of personal service that goes beyond their highest expectations, while ensuring complete peace of mind throughout the entire experience.
Decades later, with a network of offices spanning North America, South America, Europe, Africa, CIS, Middle East and Asia, ACS is the proud supplier to thousands of clients worldwide, in fact we arrange close to 10,000 charters every year.
Despite this rags to riches story, our commitment to customer service has not faltered and remains the foundation of the business to this day.
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