LIFE AS AN ACS BROKER
You’ll start your career as a trainee broker, with a senior broker assigned as your mentor. During your first 12 months you’ll be learning on the job, as well as undertaking our best-in-class training programme. During this time you’ll go out on flight reps, seeing first-hand what goes into ensuring a charter goes off without a hitch.
THE JOB INCLUDES
• Establishing a portfolio of clients, identifying new clients through cold calling, networking and managing online enquiries
• Ability to demonstrate an expert understanding of the aircraft and chartering process
• Building long term relationships with clients and suppliers
• Managing charter bookings from enquiry to completion
• Availability to flight watch/oversee flight departures 24/7
• Plenty of travel opportunities
You’ll also learn everything from how to build a sales list, to which planes can carry which amount of passengers and how to administer a charter flight. Whether it’s private jets, commercial aircraft or cargo that takes your fancy, every day at ACS offers up new challenges.
WHAT WE OFFER
• Competitive salary and generous commission
• 22 days’ holiday per year, which increases with length of service
• Private healthcare and pension
• Free onsite gym and subsidised canteen
• Career development opportunities
• A friendly, fun and exciting environment surrounded by some of the best in the industry
HOW THE ROLE DEVELOPS
LIFE AS AN ACS BROKER FAQs
WHAT IS MY CAREER PROGRESSION LIKE?
Everyone starts as a Trainee Broker but we have a 9 step career plan which allows brokers to progress all the way to Director level. Progression is based on financial and flight performance as well as assessing performance in line with ACS standards.
WILL I BE MAKING OUTBOUND SALES CALLS?
We do measure our Brokers on call times, especially when they are building a list and establishing client relationships. We know that there is a correlation with phone times with clients and operators and financial performance so our very best Brokers when starting their careers with ACS very much saw our minimum call time expectations as a minimum!
ARE THERE ANY OTHER KPI’S?
We like our Brokers to visit their clients as we know how effective face to face meetings are in establishing long term relationships. Once you have qualified to sell, you will also be measured on your sales visits.
WHAT WILL MY HOURS BE LIKE?
The truth is that the hours can be long and often require you to work unsociable hours, especially when you are starting off in your career. However as you build your client base and your knowledge of the sector improves this does become easier.
AM I EXPECTED TO BE ON CALL OUTSIDE OF WORKING HOURS?
We do have a rota system which you will be expected to be a part of. This simply means you take the work mobile home with you to answer any incoming calls.
WHEN WOULD I START TO MAKE COMMISSION?
You are eligible to earn commission once you have completed your Broker Test which takes place at the end of your training period, this differs per division and can be anywhere from 6- 10 months.
WHAT IS THE BROKER TEST?
We invest heavily in ensuring you have the skills, training and experience to enable you to have a successful and financially rewarding career with us. To ensure you have collated the knowledge and expertise required to call our client base you will undertake an on line Broker test. This will consist of a variety of questions the answers to which you will have covered during your training period. The questions are not there to trick you, they are there to ensure you have retained the knowledge required to enable you to effectively sell. If you fail the Broker test, which is a rarity, you are given the opportunity to re take.
At Air Charter Service, our mission is simple: to deliver service beyond expectations"
OUR MAIN DIVISIONS
PRIVATE JET CHARTERS
Film stars, musicians, models, sporting stars and high-ranking execs all use private jets and helicopters to travel, but have you ever stopped to consider what goes on behind the scenes? Who finds that picture perfect aircraft and ensures it’s waiting on the tarmac for them? The answer is people like us. Our private jets division has chartered helicopters and private jets for everything from meetings and business acquisitions to catwalk debuts and proposals.
From film crews to sports teams and fan groups to bands, any group of over 20 passengers will need a commercial aircraft to get them from A to B. But who works behind the scenes ensuring those groups can get to their games, concerts or film sets in comfort and on time? The answer is people like us. Our commercial jets division has chartered for everything from global music tours to automotive launches, and from key football matches to company incentive trips.
Have you ever stopped to consider how your favourite bands transport all their equipment when they go on a global tour? Or how about how the cars and motorbikes of the F1 or MotoGP make it to every session, in every location, even if there are only a few days in between races? The answer is people like us. Our cargo division has shipped everything from lifesaving relief supplies to priceless art, and designer shoes to 17 tonnes of ham.
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