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Yan from ACS Hong Kong had a last minute request for a trip from Hong Kong- London- Paris- Hong Kong. Due to time constraints there was not an aircraft available that could fly direct. A Gulfstream IV was sourced, which had to make a fuel stop in Dubai on the outbound trip and a fuel stop in Abu Dhabi on the inbound trip. The day before the first leg of the trip Yan and the operator worked until midnight to ensure all of the permits were in place.

On the day of the Hong Kong to London flight Yan met the passengers at The Hong Kong Business Aviation Centre to give them all of the last minute details of their flights. They arrived in Dubai and were met by Maya from ACS Dubai who had a private limo to take them to and from the hotel to ensure they were on time to continue their flight to London after the aircraft had been refuelled.

The passengers arrived in London where they had a couple of days before they flew to Paris for shopping. They flew from Paris back to Hong Kong with a fuel stop in Abu Dhabi. The passengers decided they would like to make the most of the fuel stop and requested a Chinese speaking guide to show them the sights of Abu Dhabi. Yan arranged for a Chinese speaking guide to meet her passengers at the hotel. After touring the city they decided they would like a Chinese meal and their guide found the perfect place. They decided to stay in Abu Dhabi for one more night and Yan arranged to postpone their departure until the following day.

Every aspect of the client’s trip was tailor made and being available 24/7 ensured that any changes the client wished to make were possible.

Contact one of our passenger sales team: enquiries@aircharter.com.uk

ACS passenger brokers from Moscow and Hong Kong brought their two teams together to ensure a VIP customer reached their destination ahead of schedule and without the hassle of endless hours in transit.  With just a week’s notice the solution from ACS came in the form of a Gulfstream 200, a nine seater mid-size executive jet, which was met by the passengers who were collected from the steps of their scheduled flight by two limousines.

The initial enquiry was received from the PA of an esteemed Russian client who had been tasked with arranging flights between Moscow, Russia and Sanya, China via Hong Kong. He was particularly keen to reduce the transfer time from the scheduled flight into Hong Kong onto the next leg of the journey, so turned to ACS for a last minute solution.

Mike Walsh, Director, ACS Hong Kong said:
“With only one week to plan the flight and our team preparing for the June 2nd opening of our Hong Kong office it was testament to the knowledge of our suppliers and regional contacts in the Asia-Pacific region that we were able to offer our Moscow office and their VIP client such an ideal solution.”

Andrey Gerasimov, a passenger broker at ACS Moscow, said:
“Working with our colleagues in Hong Kong meant that at 09:45am the scheduled flight arrived into Hong Kong from Moscow and was met by two awaiting limousines, barely half an hour later, at 10:20am, the party took off on the final leg of their journey to Sanya, China.”

Contact:  Andrey Gerasimov, Moscow based Passenger Broker and team at Moscow@aircharter.ru
Or Mike Walsh, Hong Kong based Passenger Broker and team at paxsales@aircharter.com.hk

Dave Heeley, who completed his recording breaking 777 feat; seven marathons, seven continents in seven days, on the 13th April 2008 to raise funds for The Guide Dogs for the Blind Association, turned to ACS to help him make this possible.

Mr Heeley, who has been registered blind since 1986 and has been running to raise funds for ‘Guide Dogs’ since 1999, travelled to the Falkland Islands in the Antarctic to start his first marathon at 00:01 GMT on Monday 7th of April and passed the finish line at 04:15.  The whole team supporting Dave were then met by a Learjet 55 provided by ACS, to fly the 4 ½ hours to Rio de Janeiro in time to start the second marathon on Dave’s second continent.  Dave was able to start at 13:38 GMT and completed his second marathon 4 hours and 45 minutes later.

He went on to complete five further Marathons in Los Angeles, Sydney, Dubai, Tunis and finally London to become one of only four to complete the gruelling challenge.

Mr Heeley commented:
“I am the first blind person to do this. It's been a fantastic adventure and one I'm going to talk about for a long time.”

Here at ACS we are proud to have been a part of such an incredible achievement and warmly congratulate Mr Heeley on successfully completing this remarkable feat.

Contact: Sam White passenger charter broker and team at London@aircharter.co.uk

When a family of four urgently needed to visit a relative abroad, ACS made sure they were airborne within 3 ½ hours of taking their first call.

ACS’s client, who acted on behalf of the family, needed to organise a return flight between Scandinavia and the Canary Islands. ACS passenger broker, Matt Purton, acted quickly to secure the use of a Gulfstream G-IV, a luxury, long-haul aircraft, equipped to transport up to 14 passengers for the five hour flight. Purton commented:

“We could tell the customer needed to get to his destination urgently and we located the aircraft that was closest to him. We also chose a Gulfstream G-IV because the interior can be rearranged into double beds, which would allow the family to sleep and rest prior to their arrival in the Canary Islands."

Contact Matthew Purton, London based Passenger Broker and team London@aircharter.co.uk

One of the leading real estate agents in the Middle East employed the services of ACS’ Dubai office to give investors a unique view of the region from the air.

ACS is one of only a few companies in the region able to meet the requirements and provide helicopters for executive charter due to significant lack of availability. The one hour tour started from Dubai Marina Festival City and took in views of the Dubai World Central airport and the latest building projects developing in the area.  The party of four, which included the real estate company’s CEO, had time to discuss potential investments whilst enjoying a touch of luxury with impressive bird’s eye views.

Dmitriy Korshunov, General Director of ACS Dubai, said:

“As the Broker of this flight I accompanied the executives on board. Seeing Dubai from the sky was an amazing experience and the trip was considered excellent value for money for my customer and his investors.  I have already confirmed another flight for the same purpose next month.”

Contact: Mike Walsh, General Director of ACS Dubai and team enquiries@aircharter.com.hk

On the 16th January 2008 ACS’ Moscow office received an urgent request for a private jet to be positioned at London Heathrow airport the very next day to take two passengers to Moscow’s international Sheremetyevo airport in Russia.

The businessmen were due to arrive in London on a flight from Africa but one of the passengers was unaware of the need for an entry visa into the UK to transit through the airport. ACS was able to obtain a permit to allow the passenger to transfer to the executive jet whilst the second passenger could travel through the immigration process and collect their luggage.

The passengers requested a one hour window between their flight from Africa arriving and the private jet departing to Moscow; landing permits at London Heathrow are extremely hard to negotiate. LHR is one of the busiest airports in the world and landing slots for small private aircraft are few and far between.

Sergey Vekhov, General Manager ACS Russia, said:

“It is testament to the hard work of the ACS team in Moscow that landing rights at London Heathrow airport, the third busiest airport in the world were secured at such short notice! The aircraft departed exactly on time and the businessmen were delighted with the service they had received from ACS.”

Contact: Passenger Sales team at london@aircharter.co.uk

Air Charter Service (ACS) one of the leading names in cargo and passenger air chartering, organised a Boeing 737-200 to carry a group of 19 passengers from Dubai (DXB), UAE to Sana’a (SAN), Yemen on Sunday 23rd September to sign a deal for a Nuclear Power project. And all this was successfully achieved with just three days notice.
The project to fund five nuclear power reactors over the next 10 years is estimated at a cost of $15 billion, and aims to generate electricity and desalinate sea water in order to meet the needs of Yemen’s growing urban population and boost the country's industrial development.
The VIP passengers included American and Canadian investors who had originally requested the use of a Boeing Business Jet (BBJ), but due to the limited notice given an alternative aircraft had to be found.

Dmitriy Korshunov, General Manager of ACS Dubai commented:
“The customer was looking for a particular executive aircraft, but due to the extremely short notice the requested BBJ was unavailable. ACS continually monitors in excess of 50,000 aircraft worldwide, so we were able to more than satisfactorily cater for our customer’s needs by recommending the B737-200, which they were delighted with.”

Not only was the flight a complete success, ACS additionally on request provided an exceptional VIP arrival and departure service, which is convenient and can be arranged for groups of any size.

ACS prides itself on quality service with great flexibility to suit the customers’ needs. Once again ACS was able to deliver a full service and leave another of their valued customers satisfied.

Contact the ACS team at london@aircharter.co.uk